This forced the executives to cut down on the network’s operation expenses. During that time, GMA Network was improving their programming. According to Charo, "Our solid hold on the Top 20 shows began to slowly slip away. Our rival, GMA-7, started to close in on the lead we had for over a decade."
She revealed that ABS-CBN decided to revamp their line-up of teleseryes. They produced ‘Marina’ in 2004 and tapped Claudine Barretto to star in the series. She was one of the network’s most bankable stars at that time.
It boosted ABS-CBN’s ratings up but GMA retaliated by releasing ‘Mulawin,’ which launched Angel Locsin’s career and heavily affected Channel 2 as a result.
As ‘Mulawin’ garnered many viewers, ABS-CBN released another fantaserye in the form of ‘Krystala,’ which starred Judy Ann Santos.
But Charo cited, "Our budgets were thin and we were emotionally spent. In the heat of the battle, what I had feared became very obvious. We began to lose our sense of story.”
She continued, "We were being hammered about ratings, cost control, and profit so incessantly that we forgot about our emotional connection to our audience."
By the end of October 2004, Vivian Tin, a former AC Nielsen executive, revealed that ABS-CBN was no longer the top in the ratings game. GMA had taken its place.
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